PRIVACY POLICY

Last updated: February 11, 2023

At theoffbeatshop.com, we are committed to protecting the privacy of our users and customers. This Privacy Policy sets out the ways in which we collect, use, store, and protect the personal information provided to us. By using theoffbeatshop.com, you are accepting the practices described in this Privacy Policy.

Collection of Personal Information

When you use our website, we collect the following information:

  • First name
  • Last name
  • Email address
  • Phone number
  • Shipping address
  • Billing address

This information is used to enhance your user experience, fulfill your orders, and provide customer support. We do not share this information with any third parties except in cases where it is necessary to complete a transaction or provide customer support.

Credit Card Processing

Theoffbeatshop.com uses third-party payment processors to process credit card transactions. We do not store any credit card information on our servers. The payment processors we use comply with the Payment Card Industry Data Security Standards (PCI DSS) to ensure the secure processing of credit card transactions.

Use of Personal Information

Theoffbeatshop.com uses the personal information we collect to enhance the user experience, process orders, and send newsletters or promotional emails to users who have opted-in to receive such communications. We do not share any user data with third parties, except as required by law.

Cookie Policy

Theoffbeatshop.com uses cookies to improve the user experience and to collect anonymous data about site usage. Cookies are small text files that are stored on your device when you visit our website. We use cookies to remember your preferences and to understand how you interact with our website. You can control the use of cookies through your browser settings.

Data Protection

Theoffbeatshop.com implements appropriate security measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

How long we retain your data

This Data Retention Policy outlines how we handle the data we collect from you.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. We will delete your personal information when it is no longer needed for the purposes for which it was collected or when you request its deletion.

We retain your personal information for the following purposes:

  • Order fulfillment: We retain your personal information for as long as necessary to fulfill your orders, including processing payments, shipping products, and providing customer support.
  • Customer support: We retain your personal information for as long as necessary to provide customer support, including resolving issues with orders, answering questions, and addressing concerns.
  • Compliance with legal obligations: We retain your personal information for as long as necessary to comply with our legal obligations, including tax and accounting requirements.

When we no longer need your personal information, we will securely delete or anonymize it. We may retain and use aggregated or anonymized data, including usage statistics, for statistical analysis, product improvement, and marketing purposes.

If you would like to request the deletion of your personal information, please contact us at info@theoffbeatshop.com. We will take steps to delete your personal information within a reasonable time period.

By using theoffbeatshop.com, you consent to our Data Retention Policy.

Changes to Privacy Policy

Theoffbeatshop.com may make changes to this Privacy Policy from time to time. If we make any changes, we will update this page and post the updated Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us by email at info@theoffbeatshop.com. We will do our best to respond to your inquiries in a timely and efficient manner.